Teladoc Health may be available to you through your employer or health plan. Set up your account now. We will confirm your eligibility. If you aren’t eligible for Teladoc Health through insurance, you can still access select Teladoc Health services at a flat rate per visit.
Teladoc Health provides you with access to primary care providers, family doctors, dermatologists, therapists, psychiatrists, registered dietitians, and medical experts who are ready to help you from wherever you are. We offer a wide range of services, including:
Please note: Services may vary based on health plan or employer. To see which Teladoc Health services you have, log in now, refer to a welcome letter you received in the mail or speak with your benefits manager.
Our care is provided by a network of U.S. board-certified internists, family doctors, nurse practitioners, dermatologists, psychiatrists, and pediatricians licensed to practice medicine in the U.S. We also have board-certified primary care physicians, dermatologists, psychiatric providers, psychiatrists and licensed therapists who can provide specialty care. Our global network of leading medical specialists can advise on complex conditions, treatment plans and surgeries.
This depends on your specific Teladoc Health plan. Most plan designs allow you to use the Teladoc Health service for you, your spouse and your dependents. Set up your account online to confirm eligibility or reach out to your benefits manager for more information.
Anyone age 18 or older must call themselves.
Each family member will require their own visit. If multiple people in your household are sick, please request a visit for each one.
Teladoc Health visits are currently available in the United States and Canada. For members with access to our Global Care program, visits are available with a physician licensed in the U.S. while traveling internationally.
To set up your account, visit Teladochealth.com or download the Teladoc Health mobile app.
If you are unsure if you have access to Teladoc Health, please check with your health plan or employer, call us at 1-800-Teladoc or check your eligibility online.
If you aren’t eligible for Teladoc Health through insurance coverage, you can still access Teladoc Health services at a flat rate per visit.
The cost of a Teladoc Health visit varies, depending on the type of care you request and your health plan design. General Medical visits can be as low as $0 per visit with insurance. Please refer to your welcome letter or call us at 1-800-Teladoc to confirm pricing prior to requesting a visit.
Teladoc Health accepts all major credit cards and PayPal. Teladoc Health may change pricing at any time for any reason.
Please note: If you do not have access through your benefits or do not have health insurance, you can still use Teladoc Health for General Medical, Dermatology, Mental Health, Nutrition and Back and Joint Care Therapy.
Teladoc Health is committed to protecting the privacy of every individual who uses our services. We comply with all relevant state, national and international laws and regulations. This includes the U.S. Health Insurance Portability and Accountability Act of 1996, known as HIPAA. Unless permitted or required by law, your medical information will not be shared without your consent. On occasion, we may use de-identified information to help us improve our clinical programs.
Teladoc Health does not guarantee prescriptions. It is up to the provider to recommend the best treatment. Teladoc Health providers do not issue prescriptions for substances controlled by the DEA, non-therapeutic and/or certain other drugs that may be harmful because of their potential for abuse. Also, non-therapeutic drugs such as Viagra and Cialis are not prescribed by Teladoc Health providers.
Teladoc Health does not dispense prescription drugs. If the doctor prescribes medication, it is submitted electronically or by phone to the pharmacy of your choice.
Teladoc Health will send you an email when your prescription is submitted. We suggest contacting your selected pharmacy to confirm when your prescription will be ready.
Yes, however, any prescription of antibiotics must be accurate and professional. We understand the negative consequences that may result from over-prescribing and thus our doctors will only write prescriptions in instances where such medication is necessary. If prescribed, the antibiotic chosen will be based on best clinical practice for your diagnosis. Requests for specific antibiotics cannot be guaranteed. See our Prescription Policy.
GLP-1 medications require a patient–care provider relationship with regular follow-up and monitoring to ensure that use is safe and effective. Some Teladoc Health providers can prescribe GLP-1 medications when clinically appropriate and permitted by state regulations. You must be an established Primary360 member or a Condition Management member enrolled in condition care. GLP-1 medications (including refills) are not available through Teladoc Health General Medical or Nutrition.
* GLP-1 solutions may be available to members enrolled in a condition management program based on the benefit offering provided by your employer, health plan or care provider. For questions on your benefits offering, please contact your benefits administrator.
The cost of a Teladoc Health visit varies, depending on the cost of the visit you are requesting and your health plan design. General Medical visits can be as low as $0 per visit with insurance. Please refer to your welcome letter to confirm pricing. You can also call 1-800-Teladoc to confirm pricing.
To check if you have Teladoc Health, set up your account online.
If you do not have access through your benefits or do not have health insurance, you can still use Teladoc Health for General Medical, Dermatology and Mental Health care.
Get started now
Pricing for each visit varies based on your insurance plan. Pricing also varies if you don’t have Teladoc Health included in your benefits plan or are not covered by insurance.
Teladoc Health accepts all major credit cards and PayPal. Teladoc Health may change pricing at any time for any reason.
Teladoc Health accepts all major credit cards and PayPal. If you have a visit fee, you will be shown the amount prior to confirming your visit request. For eligible plans, payments can be made with your health savings accounts (HSA), flexible spending account (FSA) or health reimbursement arrangement (HRA) card.
Teladoc Health works with many Medicare Advantage and Medicaid managed care plans but is not a provider for Medicare fee for service or Medicaid fee for service. Contact your health insurance provider to learn more about your benefits and to see if you have access to Teladoc Health.
Covered by insurance: Many health plans and employers provide Teladoc Health as part of their benefits. To check whether you are covered, set up your account on Teladochealth.com or reach out to your benefits manager.
Pricing for each visit varies based on your coverage:
Not covered by insurance: If you do not have access through your benefits or do not have health insurance, you can still use Teladoc Health for General Medical, Dermatology, Mental Health, Nutrition and Back and Joint Care Therapy. Get started now
Pricing varies if you don’t have Teladoc Health included in your benefits plan or are not covered by insurance.
Teladoc Health accepts all major credit cards and PayPal. Teladoc Health may change pricing at any time for any reason.
You should choose General Medical any time you need care for non-emergency health issues like sinus problems, respiratory infections, allergies, flu symptoms, rashes and many other illnesses. Providers are available 24/7 by phone, video or mobile app. Your doctor will diagnose your symptoms and provide a treatment plan, which may or may not include a prescription.
You should not use Teladoc Health if you are experiencing a medical or mental health emergency. In the event of a medical emergency, please call 911.
Teladoc Health’s providers are board-certified internists, family doctors, psychiatrists, dermatologists, nurse practitioners and pediatricians licensed to practice medicine in the U.S. When you request a visit, Teladoc Health will connect you with a provider licensed in your state or province.
For members living in Canada, Teladoc Health Canadian physicians are board-certified in one or more provinces in internal medicine, pediatrics, emergency care and family medicine.
All of our providers can diagnose, treat and prescribe medications for common, non-emergency health issues by phone or video.
We will ask you to complete a brief medical history prior to requesting your first visit. This is similar to filling out forms before an in-person doctor visit. You can update your medical history at any time through your profile on Teladoc.com or the Teladoc Health app.
Your medical history is stored on Teladoc Health’s HIPAA-compliant, encrypted central server. Before each visit, the provider will review your medical history with a specific focus on chronic illnesses, current medications, allergies and changes in your medical condition.
Depending on your benefits, you may be able to select a specific provider for your visit. All Teladoc Health providers are board-certified and state licensed. To become an official Teladoc Health provider, they go through our credentialing process. All Teladoc Health providers are thoroughly trained on how to provide the best virtual care experience.
The cost of a Teladoc Health visit varies. It depends on the type of care you are requesting and your health plan design. General Medical visits can be as low as $0 per visit with insurance. Please refer to your welcome letter for more information. You can also call us at 1-800-Teladoc to confirm pricing prior to requesting a visit. The visit fee is charged for each conversation with a provider.
Teladoc Health accepts all major credit cards and PayPal. Teladoc Health may change pricing at any time for any reason.
Please note: If you do not have access through your benefits or do not have health insurance, you can still use Teladoc Health for General Medical, Dermatology, Mental Health, Nutrition, and Back and Joint Care Therapy
Please note: If you do not have access through your benefits or do not have health insurance, you can still use Teladoc Health for General Medical, Dermatology, Mental Health, Nutrition, and Back and Joint Care Therapy.
When clinically appropriate, Teladoc Health General Medical providers can renew a 30-day supply of many prescriptions up to twice per calendar year. Certain medication refills are prohibited on our platform, including, but not limited to, substances controlled by the DEA, experimental drugs, and medications for hair loss, erectile dysfunction, appetite suppression (including GLP-1 medications) and emergency contraceptives. If calling for a refill, be sure to have the full details of the medication available at the time you speak to the provider. (Having the pill bottles with you or uploading a picture will be most effective.)
GLP-1 medications (including refills) are not available through Teladoc Health General Medical. Urgent care visits are meant to treat acute conditions, like a cold or short-term illness. They are not meant to treat chronic conditions or provide long-term care. Using a GLP-1 medication requires a patient–care provider relationship with regular follow-up and monitoring to ensure that use is safe and effective. We encourage you to discuss your weight loss goals with your Teladoc Health Primary Care provider (if eligible) or regular primary care provider to see if a GLP-1 medication is right for you.